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Delivery

Wedding List Presents

There is no charge for delivery to UK addresses. Certain items are marked as being for London delivery or pick up only (see product description on product page). For these items, you may pick up from our show room in Richmond, by prior arrangement, or we can put you in contact with a 3rd party logistics company. Gifts are usually delivered four to eight weeks after your wedding. We will not deliver certain very fragile or heavy items outside London, and they must be picked up from us: very few of our items fall under this category, and we will inform you immediately if you have chosen something that cannot be delivered outsite London.

Items may be returned to us within fourteen days of receipt, and you will receive a credit to the value of that item. You can use this credit to purchase items for your list from stock. Goods must be returned in good condition. Please contact us before making a return.

Purchase of Individual Presents (non-Wedding List)

We will dispatch goods on the next working day after an order is made, to arrive one or two days after dispatch.

Delivery Charges

There is a standard delivery charge of £3.95 to all addresses within the UK. Certain items are marked as being for London delivery or pick up only (see product description on product page). For these items, you may pick up from our show room in Richmond, by prior arrangement, or we can put you in contact with a 3rd party logistics company.

Deliveries may require a signature, so it is advisable to make the delivery address a secure location where there is someone available to sign for the package. For delivery to addresses outside the UK, and for delivery of paintings or furniture, please contact us for a quote.

If customers are not satisfied with their purchases, they may return items to us within seven days to receive a full refund. Items must be returned by registered post or courier, and the postage must be paid for by the customer. Items must be returned in good condition.

Please contact us before making a return. Please return your order with its original packing to this address: